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A sensible “how-to” approach to digitalising your organisation’s operations

The success of an organisation depends on the performance of its operations. Digitalising operations has now become critical for any business wanting to gain a competitive advantage, build value and create a compelling customer experience.  

But what does it take to fully digitalise an organisation’s operations, and where does one start? A new book has just hit the business bookshelves which is designed to take the reader through the journey of digitalisation in a practical and accessible way.  

Practical Case Studies in Digitalising Operations (Juta), written by Wits Business School’s Dr Pius Oba and Dr Michael Sony, is a useful handbook designed to take the mystique out of automation and digitalisation. It provides a practical perspective as to how to digitalise a company’s operations using examples from various South African organisations.   

The book uses a clear, step-by-step approach and avoids technical jargon, making it accessible for those who may not have technical experience or expertise.  

The following key topics are covered through practical examples taken from both private and public-sector organisations in South Africa: 

  • How to assess the digital operations maturity of an organisation.
  • How to determine the current and future digital, automation and autonomous, and “smart” levels of operations.
  • How to identify the right operations for digitalising.
  • What Industry 4.0 technologies can be applied in organisations in Africa for improving operations.
  • Practical examples from Governmental and non-governmental organizations

Practical Case Studies in Digitalising Operations is aimed at students of operations management, industrial engineering at leading universities, first-time managers, operational managers, supervisors, and top leaders who need a holistic understanding of digitalising operations.

It is available at R450 for a print copy and R405 as an e-book.

About the authors

Dr Pius Oba is a leading engineer and seasoned operations management, digital technology and energy expert with over 25 years of high level technical, business, research and management experience in power, oil & gas, supply chain and manufacturing, both in South Africa and abroad. He is a Senior Lecturer in Technology and Operations Management at Wits Business School.

Dr Michael Sony is a highly published academic in the areas of production and operations management, quality management, industry 4.0 and quality 4.0. He is the author of two books on quality management in higher education and around 70 articles in international journals. He is currently a Senior Lecturer in Digital Business at Wits Business School.


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