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Innovative contract management tool launched at G20

The Global Infrastructure Hub and Turner & Townsend Launch PPP Contract Management Tool.

Infrastructure development

This weekend’s G20 summit in Buenos Aires will focus strongly on infrastructure development, pivotal to South Africa at this crucial time when successful public private partnerships (PPPs) is the key to President Ramaphosa’s “new dawn”.

At the summit the Global Infrastructure Hub will be launching a new tool for contract management, which it has developed using global best practice case studies, including the Gautrain. This free online tool is a game changer that South Africa as a nation should capitalise on, given our need for infrastructure development. It will enable enterprises to maximise public private partnerships by learning, for free, from global best practices.

Effective management essential to unlocking value behind infrastructure PPPs

  • More successful management after contract signature and financial close essential to realising value of infrastructure PPPs
  • Nearly half of global PPP contracts require renegotiation within the first 12 years
  • Public sector need to upskill to monitor and help deliver more successful programmes
  • New tool from the G20’s Global Infrastructure Hub with Turner & Townsend to improve contract management practices

Sydney, Australia, 20 July 2018: Stronger public sector oversight and contract management are essential to realising the true value of investment through public private partnerships (PPPs), according to new guidance from the Global Infrastructure Hub.

The G20 initiative today launched its Public Private Partnership (PPP) Contract Management Tool—a free online resource that provides practical, user-friendly guidance for public officials in charge of managing PPP infrastructure projects after financial close, through construction and operations.

CEO of the Global Infrastructure Hub, Chris Heathcote, said that governments need to focus on the importance of managing PPP infrastructure projects to ensure that the public is receiving the full benefit of the infrastructure services.

“A great deal of attention is paid to the preparation, procurement and negotiation processes of PPPs”, Mr Heathcote said.

“However, this is only the start of delivering a successful project, and in many ways the hard work begins after financial close. Simply signing a PPP contract and letting it run its course will not automatically lead to the private sector delivering the public service to the level of quality expected, and has the potential to undermine the entire process of project preparation and procurement.”

Governments need to monitor the obligations of a private sector operator and ensure that scope changes are managed effectively to ensure value for money and minimise the risk of disputes, according to the Global Infrastructure Hub. Governments also need to ensure that community stakeholders are consulted in relation to disruptions through construction and operations.

The aim of the PPP Contract Management Tool is to help government officials address these types of challenges and prevent potential setbacks and disruptions throughout the construction and operations phases of a project.

Mr Heathcote stressed that procuring authorities need to ensure PPP contract management teams are well-resourced, and that adequate training is provided to the officials responsible for handling both day-to-day management issues, and the significant challenges that can arise, such as requests for renegotiation.

“Our research finds that up to 48 per cent of PPP contracts globally are renegotiated within the first 12 years. The key issues associated with renegotiation are that they don’t typically benefit from a competitive tender process and often lack transparency.

“Therefore, it’s important that the government’s contract management team has the capacity and resources required to successfully manage a renegotiation.”

The Global Infrastructure Hub tool, which has been created with global professional services consultancy Turner & Townsend, provides practical guidance to increase the quality of PPP infrastructure investments internationally.

Murray Rowden, Regional Managing Director, Americas & Global Head of Infrastructure at Turner & Townsend, said: “Public Private Partnerships offer a huge opportunity to unlock infrastructure investment, but these long-term programmes require a long-term view if they are to deliver for all parties.

“Learning from past examples, the tool sets out the skills and expertise required to both procure and manage programmes across their whole lifecycle – ensuring that infrastructure assets are set up for success from day one.”

The project has been informed by an in-depth interrogation of 250 infrastructure PPPs reaching financial close between 2005 and 2015 to understand their successes and challenges. The research programme included three global workshops with government participants from over 30 countries, as well as multilateral development banks, including the World Bank, the Inter-American Development Bank and the European Investment Bank, and infrastructure legal practitioners from King & Wood Mallesons and Norton Rose Fulbright.

The full PPP Contract Management Tool can be found at:
Case Study

See also the fascinating South African case study on the Gautrain used in the development of the methodology: View PDF

For information about the Global Infrastructure Hub, visit

For information about Turner & Townsend, visit


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